Customer Relationship Model

Customer Relationship Model

A customer relationship model attempts to enhance the relationship between the organization and the customer. The goal is to improve customer loyalty while identifying any potential opportunities.

In this week's assignment, please find a local healthcare organization that specializes in treating specific patients (ex: cancer, pediatrics, catastrophic injuries) or illnesses. Organization for research will be provided, and build a Customer Relationship Model for the organization.  

The assignment must be submitted in a PowerPoint format (maximum 5 slides) and explains the needs of the customer.

 

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