- Discussion: Using Balanced Scorecard to Measure Project Effectiveness
- You are a project manager for a large electronics retailer (e.g., Best Buy, HH Gregg, RadioShack, etc.) who will be implementing a new time keeping system to track hourly and salary employees’ time and attendance. You have been asked to develop a balanced scorecard that can be used to manage the effectiveness of this project. Select an area (e.g., financial, customer, business, and learning) that you will focus on from a balanced scorecard viewpoint and explain how you will measure the effectiveness of the project.